Retail crime costs the retail industry an estimated 1.5 billion euros annually. In addition to material damage, immaterial damage is also increasingly emphasized. The number of aggression and violence incidents continues to increase.
The store security guards from Omega Beveiliging & Advies are primarily present for preventive purposes.
They give the staff and visitors to your store a feeling of safety. The store invigilators act primarily as supervisors. host. For example, they check the public and staff when leaving or entering the building and monitor the flow of goods and money, but they also help visitors find their way around your store or in the context of emergency response (disaster organization).
On a repressive level, store security guards identify criminal offenses committed by repeat offenders, shoppers and/or staff. The store security guards handle an arrest from A to Z themselves (possibly with the assistance of a staff member).
The suspect is arrested and handed over to an investigating officer. In addition, a shopping ban will be issued and any damage will be recovered. An extensive registration of what has happened is done so that an analysis can be made of risk times, locations in the store where loss occurs and the attractiveness of the goods. The store security guards can be deployed cost-efficiently based on the analyzed trends and developments.
The store security guards are extensively trained in carrying out their preventive and repressive tasks. For example, they follow aggression and violence training and are extensively trained in arrest techniques. The store security guards are also trained in encouraging your staff in the context of Security Awareness, loss and robbery training.
In addition to the deployment of our store security guards, Omega Beveiliging & Advies can also help you screen your store staff or conduct fraud investigations in the event of loss. The store security guard acts as a link between the various actors; including the client, the police, the SODA foundation (Service Organization Direct Liability) and the Halt agency.