Shop crime costs the retail trade an estimated 1.5 billion euros annually. In addition to material damage, immaterial damage is also increasingly emphasized. The number of aggression and violence incidents is still increasing.

The store security guards of ‘Omega Beveiliging & Advies’ are primarily preventive. They give the staff and visitors of your store a safe feeling. The shop invigilators act primarily as supervisors and/or host. For example, they control the public and staff when they leave or enter the premises and supervise the flow of goods and money, but they are also available to help visitors find their way in your store or in the context of assistance (calamity organization).

On a repressive level, the store security guards identify criminal offenses committed by multiple offenders, shoppers and/or personnel. The store security guards expedite a detention from A to Z themselves (possibly with the assistance of a staff member).

The suspect is thus arrested and handed over to a criminal investigator. In addition, a shop breakdown is issued, and any damage is recovered. An extensive registration of the event takes place so that an analysis can be made of risk times, locations and the attractiveness of the goods. The store security guards can be used cost-effectively based on the trends and developments analysed.

The shop supervisors are trained extensively in carrying out their preventive and repressive duties. In this way they follow aggression and violence training and are extensively trained in detention techniques. The store supervisors are also trained in stimulating your staff in the context of Security Awareness, loss and robbery training.

In addition to the use of our store security guards, you can also go to ‘Omega Beveiliging & Advies’ for screening your store staff or fraud investigations in case of loss. The security guard acts as a pivot between the various actors; including the client, the police, the SODA foundation (Service Organization for Direct Liable) and the Halt office.